Last Updated: September 2026
At Simply Pet Love, we want the checkout and payment process to be clear, secure, and straightforward. These Billing Terms & Conditions explain the payment methods we accept, how payments are processed, and other important information related to purchases made through our store.
Accepted Payment Methods
We offer several secure and convenient ways to pay for your order. Depending on availability at checkout, accepted payment methods may include:
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Credit & Debit Cards: Visa, Mastercard, and American Express
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PayPal
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Afterpay, where available
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Apple Pay
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Google Pay
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Bank Transfers: Available for bulk orders only; please contact us for additional information
All purchases are processed in United States Dollars (USD).
Payment Processing
Payment is required at the time your order is placed.
Orders will not begin processing or be shipped until full payment has been successfully received and confirmed.
If your payment is declined, unsuccessful, or cannot be authorized, your order will not be confirmed. You may need to use a different payment method to complete your purchase.
Pricing & Currency
All prices displayed by Simply Pet Love are listed in United States Dollars (USD).
Product prices may be updated or changed at any time without prior notice.
Any applicable taxes, duties, shipping charges, or other fees associated with your purchase will be calculated and displayed during checkout when applicable.
Secure Payments
Protecting your personal and payment information is important to us.
Simply Pet Love uses secure payment processing and SSL encryption to help protect information submitted during checkout.
Your payment information is processed through trusted payment providers. We do not store or have access to your complete credit card or payment details.
Refunds & Chargebacks
Eligible refunds are handled according to our Returns & Refunds Policy.
If you notice an issue with a charge or payment associated with your order, please contact us at info@simplypetlove.com so we have an opportunity to investigate and assist you.
Unauthorized or fraudulent chargebacks may be reviewed, investigated, and disputed when appropriate.
Fraud Prevention
To help protect our customers and our business, Simply Pet Love reserves the right to review, hold, refuse, or cancel orders that appear to involve fraudulent or unauthorized activity.
In certain circumstances, we may request additional information or identity verification before processing a transaction, particularly for high-value purchases or orders flagged for additional review.
Policy Updates
We may revise these Billing Terms & Conditions when necessary. Any changes will be posted on this page along with an updated Last Updated date.
We recommend reviewing this page periodically for changes. Continued use of our website after updated terms are posted constitutes acceptance of the revised Billing Terms & Conditions.
Need Help?
If you have a question about a payment, charge, refund, or billing issue, please contact our customer support team. We’ll be happy to assist you.
Contact Us
Store Name: Simply Pet Love
Business Address: 807 NE Poplar Street Leon, IA 50144
Email: info@simplypetlove.com
Phone: +1 (641) 238-6296
Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM CST
Typical Response Time:
We aim to respond to customer inquiries within 1–2 business days.