Billing Terms and Conditions
Last Updated: September 23, 2026
This document sets out how payment and billing work when you shop with Simply Pet Love.
Accepted Payment Methods
Simply Pet Love accepts the payment methods listed below. These are the same methods shown on every product page, in the footer of this website, and at checkout.
Credit and debit cards. Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, and UnionPay.
Digital wallets. Apple Pay, Google Pay, and Shop Pay.
PayPal and Venmo. Accepted on all orders.
Every payment is processed in United States Dollars (USD).
Payment Processing
Payment is taken in full at the moment you place your order. No order is processed or shipped until payment has cleared. If a payment is declined or fails, the order is not confirmed.
Pricing and Currency
All prices shown on simplypetlove.com are listed in United States Dollars (USD). Prices may change at any time without prior notice. Any applicable taxes, duties, or shipping fees are calculated and displayed at checkout.
Secure Payment Processing
Simply Pet Love protects your personal and payment details with SSL encryption and trusted payment gateways. We never store or have access to your card number or full payment details.
Refunds and Chargebacks
Refunds are issued in line with our Refund Policy. Unauthorized or fraudulent chargebacks are investigated and disputed. If something looks wrong on your bill, please contact our customer support team first so we can sort it out quickly.
Fraud Prevention
Simply Pet Love may cancel, refuse, or place a hold on any order we suspect of fraud or unauthorized activity. We may request additional identity verification on high value or flagged transactions.
Changes to This Policy
We may update these Billing Terms and Conditions at any time. Any change appears on this page with a revised Last Updated date, so please review it from time to time. Continuing to use our website after a change means you accept the updated policy.
Questions?
Visit our FAQ page or contact our customer support team and we will help.
Contact Information
Store Address: 807 NE Poplar Street, Leon Iowa 50144, United States
Store Email: info@simplypetlove.com
Store Phone: +16412386296
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM(CDT)
We do our best to reply to your e-mail within 1-2 business days.