Shipping policy
Last Updated: September 2026
At Simply Pet Love, we want every part of your shopping experience to be simple and straightforward. That includes knowing when your order will ship, how long delivery may take, and what to do if something goes wrong.
We offer free shipping on all orders within the United States, with no minimum purchase required.
Where We Ship
Simply Pet Love currently ships to addresses within the:
United States
At this time, this Shipping Policy applies only to orders delivered within the United States.
Processing & Delivery Times
We work to process and ship orders as quickly as possible. Our standard shipping timeline is outlined below.
Order Cutoff Time:
5:00 PM CST
Orders placed after 5:00 PM CST will begin processing on the following business day, which may add an additional business day to the estimated delivery timeframe.
Order Handling Time:
Up to 2 business days
Once your order has been processed, it will be prepared for shipment and transferred to one of our shipping carriers.
Transit Time:
Up to 8 business days
Estimated Total Delivery Time:
Up to 10 business days
Please keep in mind that delivery timeframes are estimates. Delays may occasionally occur due to weather, carrier disruptions, high shipping volumes, or other circumstances outside of our control.
Shipping Costs
All orders shipped within the United States qualify for free standard shipping.
There is no minimum order amount required to receive free shipping.
Shipping Carriers
Depending on your order and delivery location, your package may be shipped through one of several trusted carriers, including:
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USPS
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UPS
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FedEx
The carrier used for your order may vary depending on the package, destination, and available shipping service.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
You can use the tracking number provided in your confirmation email to follow the progress of your shipment through our Order Tracking Page.
Please allow time for tracking information to become active after receiving your shipping confirmation.
Delayed or Lost Packages
If your order has not arrived within the estimated delivery timeframe, please contact us at info@simplypetlove.com and include your order number.
Our customer support team will assist you in investigating the shipment with the applicable carrier.
If your package is confirmed lost, the situation will be handled in accordance with our Returns & Refunds Policy.
Delivery Issues
If you experience another issue with the delivery of your order, please contact our customer support team as soon as possible.
We will work with you and, when necessary, the shipping carrier to help resolve the issue.
Quick Shipping Guide
Shipping Area: United States
Shipping Cost: Free
Minimum Purchase: None
Order Cutoff: 5:00 PM CST
Handling Time: Up to 2 business days
Transit Time: Up to 8 business days
Estimated Total Delivery Time: Up to 10 business days
Tracking: Provided after shipment
Policy Updates
We may revise this Shipping Policy when necessary. Any updates will be posted on this page along with a revised Last Updated date.
We recommend reviewing this page periodically for changes. Continued use of our website after an updated policy is posted constitutes acceptance of the revised policy.
Need Help?
Have a question about shipping, tracking, or your order? Please visit our FAQ page or contact our customer support team. We’ll be happy to assist you.
Contact Us
Store Name: Simply Pet Love
Business Address: 807 NE Poplar Street, Leon, IA 50144, United States of America
Email: info@simplypetlove.com
Phone: +1 (641) 238-6296
Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM CST
Typical Response Time:
We aim to respond to customer inquiries within 1–2 business days.